It’s a little before 7:00 a.m. on a Tuesday and the office is quiet. My wife often asks me why I try to get into the office before everyone else, as if I’m trying to prove something, lead by example, or… Read More
Blog
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The Lessons of Ray Rice
The Baltimore Ravens stopped time with two minutes to go by signing Ray Rice to an extended contract just before the CBA imposed deadline. By doing so, not only did the Ravens lock down their best player (with all due respect… Read More
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The Job Description vs. The Job Requirements
I used to write a lot of job descriptions. It seemed for a while that every company worth its salt wanted job descriptions for every position from receptionist out in all directions. Then the fear of “it’s not my job”… Read More
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Who’s Really Your Best Customer?
Picture your best customer in your mind. Who is it? Is it the customer who has paid you the most money over the past year? The largest company you work with? The one with the most potential for next year? Is… Read More
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The NFL’s Pact with the Devil
– Albert Brooks to Holly Hunter in Broadcast News The devil, Brooks explained, looks like everyone else. You don’t know him just by looking. But he’s that guy that gets you to compromise just a littl. He gets you to walk away… Read More
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I don’t mean to pry, but…
The year was 1992, and, as befitting one of the firm’s junior attorneys, I was the only one in the office on a Sunday afternoon. I wandered into the library when I noticed the computer monitor come to life. It seemed that… Read More
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“The Face of the Organization”
On January 10, 2000, AOL announced its agreement to purchase Time Warner for $164 billion. This event, more than any other, demonstrated the economic power of the internet and the arrival of the so-called “new economy.” The importance and economic power of… Read More
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Social Media and HR: Fifty Shades of Gray
Over the long weekend, I had a chance to do something I almost never do – I spent time on Facebook. My reasons for choosing to spend my time doing almost anything else go well beyond the scope of this blog,… Read More
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5 Ways to Prevent Fraud and Embezzlement
It’s every business owner’s worst nightmare: the company bookkeeper, who has been a loyal employee for eight years, has suddenly disappeared – along with $250,000 of the company’s money. Unless the company has the resources and know-how of the FBI,… Read More
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To Thine Own Self Be True
Every month, I ask our Empty Hourglass Clients to meet with me, free of charge, so that I can keep a better handle on their businesses and answer any questions they may have. You see, many business owners have questions… Read More