Ritchie Incognito is a bully. Unless the tweets, threats, voicemail messages, and conversations attributed to him are completely fabricated, he’s a bully and worse. The fact that the drama of which he is the central figure is being played out… Read More
Archive for the ‘Blog’ Category
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Working in the Experience Economy
Competence is the price of admission. It is not a selling point. Even supreme skill at one’s craft is generally only noticed post engagement in a “I’m sure glad I hired her” sort of way. But that’s not what turns the… Read More
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And I Bet You’ve Never Read It
How many e-mails do you get per day? 25? 50? Over 100? Now, how many of them have that long paragraph at the end after the signature? The one that says something along the lines of: “This e-mail is intended… Read More
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When a Complaint is the Perfect Eulogy
We live in southern Pennsylvania – a place where farm-fresh anything is always right down the road, but you can forget about finding good take-out Indian. They (and I still say “they” even though my family and I have been… Read More
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It’s Not You, It’s Me
As almost every person of a certain age would know, “it’s not you; it’s me” was the break-up line made famous by Seinfeld’s George Costanza. He used it as an excuse – a way to let someone down easily, without embarking on an… Read More
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It Wasn’t What He Said…
We were on the brink of litigation. Our next step was to file suit and we were deep in the midst of our “speak now or forever hold your peace” meeting. I had laid out the costs, possible repercussions, the… Read More
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A Lesson Learned in the Dressing Room at Nordstrom
There’s a sign outside most dressing rooms. You’ve all seen it: “No more than 3 garments allowed in dressing rooms.” Sometimes the number changes, but the sign is almost always there. But not at Nordstom. And therein lies the lesson…. Read More
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Claim Strength – How Strong is Your Case?
Slam dunks are more common in the WNBA than they are in litigation. If a lawyer ever tells you that you have a slam dunk, can’t-lose case, shop around for another lawyer. It’s perfectly fair to think you have a strong… Read More
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The 3 Most Important Things
This past Monday, endurance swimmer Diana Nyad completed a 35 year quest. Swimming the 110 miles from Cuba to Florida, the world-record holder had finally succeeded after four failed attempts. She swam for 52 hours and 54 minutes, endured jelly fish… Read More